Terms & Conditions

Russu Teodor is the owner of the webstore www.elm-327.eu, and is named in the terms and conditions as ELM-327.EU

The user represents the person which make a purchase on the website www.elm-327.eu, and will be named in the terms and conditions as USER.

The product carries 3 years warranty against faulty workmanship. ELM-327.EU, will either repair or replace the equipment free of charge within this period so long as the conditions specified below have been adhered to.       

If the goods are found to be damaged or to malfunction on receipt, ELM-327.EU, must be informed by e-mail or in writing within 30 days stating problem encountered. Failure to comply could jeopardize any replacement or repair.

It is the responsibility of the purchaser to identify the required OBDII protocol(if in doubt enquire prior to purchase). If an incorrect unit is ordered ELM-327.EU, cannot be held responsible, and the order must be cancelled in line with our normal terms and conditions.

ELM-327.EU, strives to ensure that all goods supplied are of the highest quality and ‘fit for purpose’. In purchasing the product, the buyer agrees to indemnify ELM-327.EU for any damage or loss incurred (direct or otherwise) to any computer or vehicle while using products supplied by us.

ELM-327.EU, is unable to offer refunds on any software which has been registered to an individual. If software forms part of a bundled product, the appropriate deduction from the refunded amount wilbe made. 

If USER cancel the order, and USER are already in receipt of the goods, USER are responsible for arranging and paying for the return of the products to ELM-327.EU

USER must take reasonable care of the products while they are in his  possession, and ensure that they are returned in the same condition as when they were received by you, in the same package.

ELM-327.EU reserve the right to take proper action against USER committing or attempting to commit online frauds.

ELM-327.EU reserve the right to refuse to process payments, if the ordered product, can’t be delivered to the USER.

In the event that ELM-327.EU are not satisfied with the creditability of the USER, ELM-327.EU wilhave the right to reject the payment.

The USER acknowledges and agrees that ELM-327.EU will not be liable for any damages resulting from our decision not to process a payment.

ELM-327.EU will treat all USER personal details confidentially, and use them for processing USER request, for statistical purposes to improve this website and its services to the USER, and to service the website.

USER should be aware that if ELM-327.EU are requested by the police, or any other regulatory or government authority investigating suspected illegal activities, to provide the details USER have given us, ELM-327.EU are entitled to do so.

ELM-327.EU will keep your personal details on a secure server and ELM-327.EU will comply with alapplicable EU Data Protection and consumer legislation.